All P.F.C. cards were terminated on 22 November. Any attempts to make purchases with P.F.C. cards will be rejected.

You can withdraw your money from the P.F.C. app to your regular bank account. Log in with BankID.

You can transfer money back to your regular bank account at any time. Log in to the P.F.C. app with BankID and click on Withdraw money. Enter your clearing number and bank account number without spaces, lines or dots and enter the amount you want to withdraw. The money will be in your bank account within 1-2 work days.

If your account has a negative balance, you need to repay your debt to P.F.C. The easiest way to do this is by depositing money into your account with Swish in the P.F.C. app. We encourage you to do so as soon as possible to avoid additional charges. Log in to the P.F.C. app with BankID.

The most common reason for having a negative balance is so-called offline purchases, which often apply to costs for hotels, rental cars or purchases on airplanes. There may also be other reasons why you have a negative balance.

P.F.C. provides a payment service and the money you transfer to your P.F.C card is not kept with us, but is kept separately in a client funds account. You are entitled to your money when P.F.C.'s service shut down.

If you have paid for a subscription past the closing date, you have already been reimbursed for the part of your subscription plan that exceeds November 22.

When a Duo account is cancelled, the funds in the account are shared equally between the two partners.

Junior accounts and cards were terminated on Monday 20 November. If there was still money in the account, the money has been transferred to the guardian who started the account.

Your personal loan will be transferred to Svea Privat. You will receive invoices and communication about your loan from Svea Privat.

You will receive invoices for your part payments from our partner Sileon. You can access your invoices and current debt on Sileon's My Pages.

If you cannot find your part payments on the previous link, you may have an old part payment that is available on a different version of My Pages.

You need to repay your full debt. All users with a Flex debt have been sent an invoice to your registered email address.

If you still had assets with Bitpanda on 22 November, Bitpanda have sold the remaining assets at the current market prices at the time and have transferred the sale proceeds (after deducting applicable fees related to the sale) to your P.F.C. account.